Channel metrics made easy.
I'll write something snappier later. Until then, here's the scoop: Hawkeye records activity in a channel, and builds reports for you to let you know
- Who's been making requests, and how often
- Who has been taking and resolving assignments
- Average response / resolution times in-channel
Hawkeye adds two commands to your team: /hawkeye, which is used for configuration, and /radar, which is used for reporting.
Sounds good? Click here to install.
